KT Megapass Internet

Today I had to call KT’s internet help centre b/c I forgot my password.

HOW: Dial 100, choose option 8 for Foreigners Help.

Note this is in Korean, so just listening won’t help much
Once there they were very helpful.
After checking ID by asking for my user ID and Foreigner ID number the operator gave me my password. She didn’t reset it. She just read it off the screen.
Whilst I trust them, I don’t think this is good security practise b/c any operator has access to my internet ID and password.
In Australia they can only see my ID, not my password (I think) . When you forget the password they reset it, tell you the new password and tell you to change it straight away.